VoIP services have entirely revolutionized the telecom sector. Many individuals and businesses are opting for VoIP services. They are easy to use and provide you seamless connectivity. The list of features of a VoIP service is very long. However, before you make your decision about VoIP services, it is essential to look at the pros and cons of the same.

When you conduct proper due diligence and then choose the VoIP service, it is easy to gain immense benefits from it. We will today highlight the pros and cons of VoIP services to help you make the right decision.


1. Low cost:

There is no argument on this point. VoIP services are much affordable as compared to traditional phone services. When using a conventional phone service, you will have to pay the carrier fees. There is no such thing as carrier fees in VoIP services. Your calls will route through the Internet which ensures that the call cost is on the lower side.

Moreover, many of the VoIP services charge you as per your usage. It means that the more bandwidth you use, the higher you will pay. If you’re using the minimal bandwidth, you don't need to pay anything extra. That is why the monthly cost of VoIP service is on the lesser side. When you opt for traditional phone services, you have to pay a monthly fee to keep your connection active. If you do not use the conventional phone service throughout the month, you will still have to pay the monthly fee. That is why; VoIP is highly affordable when you compare it with the traditional phone service.

2. Universal access:

You can access the VoIP client from anywhere around the world. You can do so even through your smartphone. You need a Wi-Fi or data connection to use the VoIP service. The traditional phone system does not offer you universal access. Most likely, you will have to request the change of address when you move offices.

Even when you compare this feature of VoIP with mobile services, you have to make sure that the venue has proper mobile coverage. If the coverage is not up to the mark, the call quality will drop significantly. The ease of access helps VoIP score over traditional phone systems and mobile services as well.

3. A whole host of features:

Most of the VoIP services offer you a whole host of features like:

• Call waiting

• Caller ID

• Call forwarding

• Call Conferencing

These features are by-default available in most of the VoIP services. They make VoIP suitable for business phone systems and boosts communication between you, your employees, and your clients. In the traditional phone systems, many of these features are available on a chargeable basis, which can increase your expenses significantly. That is why VoIP services are a great choice.

Now that you are aware of the pros of VoIP services; let us look at the cons before you make your final decision.

Pros and Cons of Availing VoIP Services 1


1. Unavailability of emergency services:

The sole drawback of VoIP service is that you cannot dial the emergency service numbers. The reason for this is; the location in your VoIP client might be different than your current address. It will mean that the first responders and emergency services only see the registered address. It may lead to a waste of resources on the part of the first responders. That is why; many VoIP service providers have voluntarily blocked the emergency response numbers.

There is no drawback of VoIP service other than the one mentioned above.

So, if you are still not sure about the VoIP service, the best advice would be to go ahead and start using it. The numerous features on offer and the low cost of the VoIP services make it ideal for personal and professional use. It will help you communicate with your clients and family from anywhere around the world.

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