The technology revolution has continued and technological companies are offering new products and services day-after-day to meet the high demand. Thousands of hardware, software systems and accessories are entering the market and some are made specifically for the legal industry. To make efficient and more profitable law offices, lawyers have to select and buy the tools that match their specific requirements. Here are some of the technological advancements in the legal industry.
Robot lawyers and the legal chatbots
Chatbots are not new. Their origin can be traced back to the early 1950s during the Turing test and Eliza, which is the first chatterbot, came into being in the year 1964. However, chatbots took off in 2016, and after a short time, people were already seeing their benefits, especially on the social media platforms. Even though they are yet to take off in the legal world, they have made a splashy entrance.
Joshua Browder developed an effective chatbot, which he named DoNotPay and launched it as the first robot lawyer. At that time, he was only 18 years old but managed to help people fight parking tickets. Later he expanded the bot to offer legal aid free of charge to the homeless people. The University of Cambridge students also developed an advanced legal chatbot to help crime victims. Today, legal chatbots and robot lawyers are outcropping everywhere.
Blockchain in the legal sector
Blockchain technology is already eating into traditional income sources in the legal world. Currently, some big law firms are working to come up with standards for the blockchain-backed contracts that will activate after verifiable milestones are attained. However, the technology might reduce the need for middlemen – lawyers in this case – if they will turn out to be secure and versatile. Some academic futurists believe that blockchain might be the basis for law firms operations in the near future.
Legal technology in courts
Most people in the legal industry, including the senior judges, are now relying on the Legal artificial intelligence (AI) technologies to capture the data they need to make decisions and prevent loss of credibility. In some courts, people are opting for videos as a way of reducing the costs associated with physical hearings and reduce the number of times parties and the witnesses can travel to and from the courts. However, critics have raised many problems associated with this technology such as biases. Technology is also helping people predict the ruling of a judge but lawyers have an important role in litigations.
In the near future, Legal artificial intelligence (AI) will help lawyers to practice. However, for that to happen, they have to remain its master because if that does not happen, they will find themselves replaced. Today, legal technology, which includes predictive coding and machine learning has already taken root, especially when it comes to digesting large blocks of information such review of contracts for disclosure in electronic form. Large commercial firms, as well as law firms, are already using AI. With this technology, clients are able to access information relating to their transactions and progress of their cases.
Use of legal software in law firms
It is evident that companies, organizations and law firms that focus on their customers or clients have a good chance of succeeding. Actually, most of the customer-centric companies are around 60 percent more profitable than those that are not customer-focused. Customer centricity is vital. Client relationship software, abbreviated as CRM, facilitates better management of clients. From the booking of appointments to the selection of clients to handle becomes easy. Hoxro is an example of Legal software which does exactly that. It facilitates easier communication between employees and clients and helps them to deliver legal services in a better way.
We have just seen a few technology-based innovations in the legal sector. For that reason, the noticeable effects are minimal. However, in the near future, technology will accelerate the operations of law firms. Lawyers and the other legal service providers will do the work they have been doing but in a better way. We believe that technology will solve the existing legal problems.