I have previously written a guide on comparing the Virgin Media Hub 5x vs 5 vs 4 vs 3 and this highlighted that the new Hub 5x uses fibre to premises XGS-PON in comparison to the DOCSIS 3.1 technology that’s predominantly used on the Virgin Media network. Virgin are trialling the new Virgin XGS-PON technology,…
If you have been with Virgin Media for a few years, you will likely have one of the older Virgin Media Hubs. I recently upgraded to Virgin Gig1 after 2.5 years, and I was on the older Hub 3 and therefore needed the new Virgin Media Hub 5. The new Virgin Media Hub 5 is…
The Virgin Media Hub 5 was launched back in 2021, with a wider launch throughout 2022. Virgin started to offer the Hub 5 as standard to new Gig1 customers as well as existing customers without a Hub 4 who upgraded to Gig1. However, it is not guaranteed you will get one due to stock levels at…
I have been out of contract from Virgin Media for months as I waited for City Fibre to lay gigabit fibre down my road. They said a few weeks at the start of 2022, and a year later, they still hadn’t done it. So I finally gave up waiting and contacted Virgin Media to play…
In the past year, Virgin Media seems to have been plagued with problems. The biggest issue recently was the Virgin Media email service going down. This started in mid-June, with many, if not most, users losing all access to emails. This issue continued for two weeks, and by the start of July, customers could send…
Virgin Media is one of the best options on the market for ultra-fast internet. Most fibre internet running over phones lines caps out at 76Mbps, but Virgin offers up to 500Mbps in most areas and gigabit for some lucky few. However, from time to time, those speeds are nothing like what you see in real…